Client Review
Jack Thomas — Jacksonville FL

Chip's Transmissions is pleased to share the following client review from Jack Thomas of Jacksonville. Chip's Transmissions loves getting such feedback as Jack shared as it assists with our goal of being the very best auto repair shop in the Sevierville area.

Client Review

My wife and I left Florida on vacation to Alabama and Tennessee. While on vacation I purchased another 3500 truck, because my other truck was not big enough for our camper. The new truck needed a transmission. So the dealer sent the truck to a local transmission in Gadse, Alabama. Quote "The Best Shop in Alabama." Five days later my truck was ready. I picked up the truck and drove to a gas station ten miles down the road, the transmission came apart again. Sent the truck back to the "Best Transmission Shop in Alabama" to be fixed a second time. Four days later called...truck is ready. Got truck; left for Pigeon Forge, Tennessee, arrived in Tennessee transmission fell apart again. It was on the 4th of July week and I found "Chip's Transmissions". They were really loaded at their shop, but Phil Sims, the Manager knew I was in a fix, being out of town and needed my transmission fixed. They worked me in and this time my transmission was fixed right! They only had to do it "1" time not twice. I am really grateful for their service, compassion and understanding of my situation. They have excellent and qualified mechanics to do transmissions. I'd tell anybodyif you have transmission troubles to take it to "Chip's", even if you have to haul it. They know their stuff. Good job! Thank you and your employees!

Client Ratings
  • 865 453 9411