Client Review
Bill Honeycutt — Suntree FL

I really appreciate all you and your guys did for me while visiting Pigeon Forge on vacation a couple of weeks ago. As you know, the van we were vacationing in is my son's wheelchair equipped conversion van, so when we lost second gear, pulling a trailer, it could have been a very big inconvenience for us. In the end, it was only a minimal diversion for me and my family, in large part, thanks to you and your staff. Phil and the guys were top notch for customer service, attention to detail, and truly seemed to care about getting the job done right. Phil even helped me to find a rental car, in another town, because there wasn't any available locally, then helped me negotiate the price with the guy! In addition he followed up after the repair just to see if we made it home okay and were still satisfied with everything. Although I was nervous being from out of town, not knowing where to get a transmission repair, and with only a very limited understanding of transmissions, apprehensive of being ripped off, I feel tht you guys went way above and beyond to deal fairly with me, make me feel comfortable, and by extension my family, about what needed to be done and how it will get done, and gave me not only a quality repair job, I got honesty, integrity and a very reasonable price. I hope that our next meeting would only be of a personal nature, (heym who wants to go into a transmission repair shop on vacation!), but if the need ever arises for me in your area again, I would not hesitate to hire you and your staff again. You have an awesome bunch of people who really care about their work and your customer. Thank you.