Client Review
Dennis Smith — West Union, SC TN

Chip's Transmissions is pleased to share the following client review from Dennis Smith of West Union, SC. Chip's Transmissions loves getting such feedback as Dennis shared as it assists with our goal of being the very best auto repair shop in the Sevierville area.

Client Review

With my recent experience with Chip's Transmissions I highly recommend your shop to anyone needing their diesel transmission repaired. I needed information on rebuilding my 1999 Dodge Diesel Automatic Transmission. The truck had over 150,000 miles and was showing signs of a pending transmission failure. When I contacted you about the repair, you greeted me with a professional and sincere appreciation of my inquiry. You took the time to find out how I used the truck, the weight I pulled and any improvements your shop could make. You gave suggestions on money saving options without compromising the repair. Other transmission shops had offered a cookie cutter approach being evasive and vague when asked for details on their recommend repair. Unlike other shops I have dealt with, you completed the repairs in the agreed time, even though you found an additional part in the transmission that needed replacing. When I took delivery the comment was "your truck is running happy." I can not find a single word that describes it better. The transmission has performed flawlessly. What a difference! It has solid shifts and responds to changes in acceleration without hesitation. It is an automatic but has the response of a straight drive. Now when I pull my equipment trailer weighing over 10,000 lbs the truck responds better than it did before with less than half of that weight. To top it all off, I have seen a 2 miles per gallon increase in fuel mileage. What more could I ask for. A great repair from people I just met a reasonable cost and better performance and mileage to boot. It is my pleasure to share my experience with Chip's Transmissions. Your expertise, professional work and friendship are a valuable addition to my life.

Client Ratings
  • 865 453 9411